Returns Policy

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1. Return Eligibility

At Zi Spice, we stand behind the quality of our spices and topical products. If you are not completely satisfied with your purchase, you may be eligible for a return or exchange subject to the following conditions:

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• Products must be returned within 30 days of purchase.

• Items must be in their original, unopened condition.

• Proof of purchase must be provided.

 

2. Non-returnable Items

Certain types of items cannot be returned, such as:

• Custom-made or personalized goods.

• Sale items (only regular-priced items may be refunded).

• Perishable goods such as food, flowers, or plants.

 

3. Process for Returns

To initiate a return, please follow these steps:

• Contact us at [info@zispice.com] with your order number and details about the product you would like to return.

• We will respond quickly with instructions for how to return items from your order.